Today I sam swms reading'your complaint request has been closed as a duplicte tkt for customercare your tkt. I hold asianet connECTION from TW0 THOUSAND EIGHT in GURUVAYUR IN SREEKRISHNA and got it transferred toKRISHNA KRIPA,ICICI BANK OPPOSITE ROAD WEST NADA GURUVAYUR.ASIANET COLLECTED shifting charge+.Connection was functioning ok till this fifth evening.On fifth evening experinced heavy rains, Both electricity and channel struck functuioning On next day power restored but no T V for me.So I cotacted customer careand the lady executive after collecting details asked me to wait for her cheking system.I( waited and she informed line fault is showing and local office will be asked to attend.But no smms of regn recieved I contacted when another lady came and repeated entire process after and repeated the same reply.Then also it was not reflecting regn I continued and seeing no result lodged complaint in web for which I got number.Still none turned upI send second one to which replied this time not registering as previous complaint is existng.As none turned up y-day evening I contacted customer care and after hearing in full that lady executive gave me fresh complaint no HE AND ASSURED ACTION AT PMBy an asianet man came and checked set top box and confirmed fault is in it.As he has not brought substitute he also left w/o restoring. Name of Appellate Authority : Mr KrishnakumarĮmail id: krishnakumar asianet co inĬontact number: 0471-3071190 / 8086011023Īsianet Digital Network Private Ltd (a wholly owned subsidiary of Asianet Satellite Communications Limited) To the Appellate Authority in the prescribed form in duplicate. In case your complaint has not been addressed by Nodal Officer, you could send your appeals Vijayakumar P D,Įmail id : vijaykpd asianet co in Nodal Officer with the complaint number of the complaint you have registered at the Call Center. If you are not satisfied with the redressal of your complaint by Call Center, you could approach For Complaints/ New Connection/ Pay OnlineĬustomer Care in-charge maybe communicated to redress your grievances/complaints: Region.helpdesk asianet co in (For customer care).

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